The Powder Shampoo Returns & Refund Policy

What is your return policy?

Due to the small batch and natural qualities of our products, we don’t accept returns or exchanges. We offer mini sizes for every product so you can try it first before splurging on a full size.

If you’re unhappy with your purchase, please contact us at askme@thepowdershampoo.com and we’ll do our best to help you get the most out of it! Any damages or discrepancies must be addressed within 7 days of receiving it. We stand behind our products and will do everything we can to ensure you have a positive powderful experience.

Any refunds that are made will be issued as store credit.

 

Return exclusions:

  • Partial kits or bundles are not eligible for a return, only complete sets.
  • Excessively used products are not eligible for return.
  • International shipping and/or duty fees are not eligible for a refund.
  • Gifts with purchase items are not eligible for returns.