Privacy Policy

This website or mobile application (“Site”) is operated by The Powder Shampoo. This Privacy Policy (“Policy”) applies to information supplied by you on this Site.

 

The Powder Shampoo aims to be transparent about the data we collect about you, how it is used and whom it is shared with.

 

We collect your data:

A. to improve your experience

B. under a secure environment

C. but you may decide what and how you hear from us

D. only when necessary

 

Protecting Your Privacy

 

Protecting the privacy and security of our customers and site visitors is of utmost importance to The Powder Shampoo. We appreciate and understand how important privacy is to you. If you have any questions about how we protect your privacy, contact us at wecare@thepowdershampoo.com

 

This Privacy Policy, including our Cookies Policy, applies to your use of our services and complies with the requirements of the EU General Data Protection Regulation (GDPR) and relevant data protection laws of Singapore. This Privacy Policy is governed by and shall be construed in accordance with Singapore law, without giving effect to any principles of conflicts of law. By accessing the Site and providing information requested, you submit to the exclusive jurisdiction of the Singapore courts.

 

For all our services, the company responsible for your privacy is The Powder Shampoo.

 

The Powder Shampoo respects the privacy of children. The Powder Shampoo will never knowingly request or use personal information from minors. If we become aware that we have collected personal data from a user of the site who is under the age of 18, we will remove that minor's personal data from our files. Through the access and use of the Site, you have represented and warranted that you are 18 years of age or over. If you are under 18, please do not submit any personal information to us, and rely on a parent or guardian to assist you.

 

1. HOW WE USE YOUR INFORMATION

 

How we use your information depends on the type of information, which services you use and the choices you make in your settings

 

1.1   Your name and contact details. To deliver your purchases and send you service messages (without it, we cannot perform our contract with you). These details are also important for fraud prevention and detection, to show you adverts on our latest products and deals, and find out what you like. With your permission, we may use these details to send you information about our new products and services.

 

1.2   Your date of birth information. To detect and prevent fraud against either you or The Powder Shampoo.

 

1.3   Your gender information. To direct you more efficiently to the products you want.

 

1.4   Your payment information. To take payment and give refunds (without it, we cannot perform our contract with you). We also use these details for fraud prevention and detection.

 

1.5   Your contact history with us. To provide customer service and support (without it, we cannot perform our contract with you). Such details are also used to train our staff so that we can provide you with the best possible customer service.

 

1.6   Purchase history and saved items. To analyse and predict your interests so as to customise your online experience including to show you things that interest you, provide customer service and support, and handle returns (without it, we cannot perform our services). These details also help us to find out what you, and other customers like.

 

1.7   Information about your phone or laptop, and how you use our Site. To improve our Site and set default options for you (such as currency). This allows us to provide you with the best possible shopping experience. These details also enable us to protect our Site and to detect and prevent fraud against you or The Powder Shampoo.

 

1.8   Information from social media accounts you link to us. To enable you to log into our Site with ease and without creating a specific account. Such details allow us to provide product recommendations as well.

 

1.9   Your responses to surveys, competitions and promotions. To help us run surveys, competitions or promotions which help us better understand your interests.

 

1.10   Other. Our services are dynamic and we may introduce new features which may require the collection of new information. If we collect materially different personal data or materially change how we use your data, we will notify you and may also modify this Privacy Policy.

 

Providing your personal information to us is not mandatory. However, if you choose not to share this information with us you may not be able to make purchases from this site and you are unlikely to receive our optimal overall customer experience.

 

We also anonymise and aggregate personal information (so that it does not identify you) and use it for purposes including testing our IT systems, research, data analysis, improving our site and app, and developing new products and services. We may also share this information with third parties.

 

2. SHARING YOUR INFORMATION

 

2.1   We do not sell any of your personal data to any third party.

 

2.2   However, as a key part of providing our services to you, we do share your data with the following categories of companies:

  • Companies involved in getting your purchases to you, such as payment service providers, warehouses, order packers, and delivery companies
  • Professional service providers, such as marketing agencies, advertising partners and website hosts, who help us run our business
  • Law enforcement and fraud prevention agencies or anybody required by law
  • Companies approved by you, such as social media sites (if you choose to link your account to us)

 

2.3   We may provide third parties with aggregated but anonymised information and analytics (that does not identify you) about our customers.

 

2.4   In the event that The Powder Shampoo or its assets are sold, acquired or merged with a third party, resulting in your personal data being transferred to such third party, your personal data will at all times continue to be subject to a privacy policy that complies with the requirements of the GDPR and any relevant data protection laws of Singapore.

 

2.5   Security

 

2.5.1   We implement security safeguards designed to protect your personal information, such as HTTPS. However, we cannot warrant the security of any information that you send us. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

 

2.5.2   It is your responsibility to maintain the secrecy of your user ID and login password.

 

 

3. MARKETING MESSAGES

 

3.1   If you grant us permission, we will send you marketing messages by email and/or SMS to keep you updated with what we’re up to and to help you view and find our products.

 

3.2   How to stop marketing messages from The Powder Shampoo

 

     You can stop receiving marketing messages from us at any time.

 

     You can do this:

  • Through your account settings
  • By clicking on the ‘unsubscribe’ link in any email
  • By emailing wecare@thepowdershampoo.com

 

3.3   Once you do this, we will ensure that you do not receive further marketing messages. Please note that it may take a few days for all our systems to be updated, so you may still receive from us while we process your request.

 

3.4   Do note that stopping marketing messages will not stop service communications (for example: order updates).

 

4. SEEING ADVERTS FOR THEPOWDERSHAMPOO.COM ONLINE

 

4.1   We engage in online advertising to update you on what we are up to and to help you view and find our products.

 

4.2   We aim to show you The Powder Shampoo banners and ads that are relevant to you through using a variety of digital marketing networks and ad exchanges. We use a range of advertising technologies like pixels, cookies and ad tags service.

 

4.3   Depending on how you use the site (for example, your search history, content you read on the sites), we will tailor banners and ads of interest to you.

 

5. USE OF DATA PROCESSORS

 

5.1   We protect your personal data through the use of data protection agreements with our data processors and related companies. These data protection agreements are in compliance with the GDPR and relevant data protection laws of Singapore.

 

6. KEEPING YOUR INFORMATION

 

6.1   We will keep your information for as long as you have your account, or as long as is necessary to provide our services to you, for as long as is necessary to provide support-related reporting and trend analysis only.

 

6.2   If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also keep hold of some of your information as required, even after you have closed your account or it is no longer needed to provide the services to you.

 

7. YOUR RIGHTS

  • The right to be informed about how your personal information is being used
  • The right to access the personal information we hold about you
  • The right to request the correction of inaccurate personal information we hold about you 
  • The right to request deletion of your data, or to stop processing it or collecting it, in some circumstances
  • The right to stop direct marketing messages and to withdraw consent for other consent-based processing at any time
  • The right to request that we transfer or port elements of your data either to you or another service provider
  • The right to complain to your data protection regulator - in Singapore, the Personal Data Protection Commission

If you want to exercise your rights, have a complaint, or just have questions, please contact us at online@fusionc.com.

 

8. CHANGES TO HOW WE PROTECT YOUR PRIVACY

 

8.1   We may amend this Privacy Policy from time to time to reflect how we are processing your data.

 

8.2   If we make significant changes, we will make that clear on the The Powder Shampoo website or other The Powder Shampoo services, or by some other means of contact such as email, so that you are able to review the changes before you continue to use our Site. If you object to any changes, you may close your account.

 

8.3   You acknowledge that your continued use of our services after we publish or send a notice about our changes to this Privacy Policy means that the collection, use and sharing of your personal data is subject to the updated Privacy Policy.

 

9. COOKIES

 

9.1   We use cookies and similar technologies (e.g. pixels, cookies, ad tags) to recognise you across different device(s). You can control cookies through your browser settings and other tools.

 

10. Language

 

10.1   Should there be any inconsistency between the English language version of this Privacy Policy and any translation hereof, the English language version shall prevail.

 

 

11. HOW TO CONTACT US

 

11.1   If you:

  • Have any questions or feedback about this notice
  • Would like us to stop using your information
  • Want to exercise any of your rights as set out above, or have a complaint

11.2   Please do not hesitate to contact us at wecare@thepowdershampoo.com and will gladly answer any questions you may have

Based on 958 reviews
85%
(815)
13%
(121)
2%
(19)
0%
(1)
0%
(2)
Skin type: Dry, Sensitive
Experience: Lathers well & cleanses effectively
Powder body wash

So easy to use with great clean feel and soft skin

Scalp condtion: Normal scalp
Hair type: Frizzy , Curly , Wavy
Experience: Lathers well & cleanses effectively
Good

Had my doubt, but worked very well, idealmfor hand luggage only travellers.like me, looking forward to the conditioner being launched

Scalp condtion: Oily scalp , Sensitive scalp
Hair type: Fine , Thinning , Colored / Bleach
Experience: Lathers well & cleanses effectively, Scalp is less irritated/itchy
Shampoo

I like this product the more I use it. It took a few washes and trial and error to get the right amount of shampoo for a good wash. I tipped some into the palm of my hand and added a few drops of water to get a creamy consistency before applying to wet hair.

It felt strange and hair felt very weird after the first application, but I persevered and the more I’ve tried, the easier it gets. Applying it is very different to normal shampoo but once you add a bit more water and get a good lather you can’t tell the difference.

It rinses easily after which I apply my own conditioner and hair products. I’ve just ordered some powdered conditioner to try.

I find the top a bit difficult to get on and off (I think there is a small dent which makes it tricky) but hopefully next one will be easier.

I would definitely recommend and makes my gym bag a lot lighter to carry!

The yellow bottle shampoo with biotin and ginseng

Love this shampoo, I have thinning hair, so this shampoo is suitable for me. I have tried many different types of shampoo, and I think so far, this is the best one for me.
This shampoo makes hair feels clean, and after using it for more than a month now, I realized that my hair fall is getting lesser.

After washing hair with this shampoo, you feel your hair is volumize and bouncy. Overall, I love this product, as it is great for my hair, and even though it is in powder form, it is easy to lather smoothly on the hair as well.

Scalp condtion: Normal scalp
Hair type: Fine , Straight , Thinning , Colored / Bleach
Experience: Hair feels smooth & hydrated
Very Good

Excellent for travel saves worry of liquids.

Scalp condtion: Dry scalp
Hair type: Frizzy , Wavy
Experience: Scalp is less irritated/itchy, Reduced dandruff flakes
It works!

My scalp doesn’t itch anymore and my annoying flakes are going away.

Scalp condtion: Normal scalp , Oily scalp
Hair type: Fine , Wavy , Thinning
Experience: Lathers well & cleanses effectively, Scalp feels fresh & less oily

Fragrance not overpowering. Great on hair. Very travel-friendly.

Scalp condtion: Sensitive scalp
Hair type: Permed/ Straighten
Experience: Scalp feels light; hair is voluminous
Love it

Have made the switch to shampoo bars some time back and am glad there is a powder option now. I alternate my bars with powder.

Scalp condtion: Oily scalp
Hair type: Dry
Experience: Scalp feels light; hair is voluminous
Lightweight shampoo option

I recently tried this powder shampoo, and I must say, my scalp feels incredibly light after using it! The texture is unique and easy to apply, making it a fun addition to my hair care routine. It effectively cleanses without weighing my hair down, and I love how refreshing it feels. Overall, I'm really impressed and would highly recommend it to anyone looking for a lightweight shampoo option!

Scalp condtion: Occasional Dandruff , Normal scalp
Hair type: Fine , Thinning
Experience: Lathers well & cleanses effectively, Aromatherapy enhances shower experience, Scalp feels light; hair is voluminous, Reduced hair loss/hair fall
Simply the best.

I've tried many different kinds of shampoos (liquid, bars, and even dry shampoos). I switched to shampoo bars at some point as 1 - it removes plastic waste, and 2 - it smaller and easier to carry around when traveling. Now, I don;t know if its the forumaltion or what but after trying several brands, they weren't really that good. Enter "The Powder Shampoo". I was skeptical at first, especially that the price isn't that cheap, but I wanted the change. It ticks all the boxes of what I want in a shampoo. It smells great, it removes plastic consumption + its recycleable and refillable, it's super light weight - great for travel, it's vegan and cruelty free - very important!, it makes my hair awesome and lively (and somewhat thicker too). So yeah, best shampoo so far. Highly recommended.

Skin type: Sensitive
Experience: Lathers well & cleanses effectively, Scalp feels fresh & less oily, Reduced hair loss/hair fall
Great products

I love the shampoo coz it won’t make my hair greasy and flat

Scalp condtion: Oily scalp
Hair type: Frizzy , Wavy , Limp , Colored / Bleach
Experience: Lathers well & cleanses effectively, Scalp feels light; hair is voluminous, Scalp feels fresh & less oily
Tried shampoo bars, prefer Powder Shampoo!

Tried local shampoo bars to make my hair care routine more sustainable and eco friendly. Prefer Powder Shampoo! Also my hair is looking better!

Scalp condtion: Oily scalp , Sensitive scalp
Hair type: Fine , Thinning
Experience: Lathers well & cleanses effectively, Aromatherapy enhances shower experience, Scalp feels light; hair is voluminous, Scalp is less irritated/itchy, Reduced hair loss/hair fall
Best shampoo ever!!

First time purchaser…I am amazed one wash and my hair feels and looks so much thicker smells gorgeous and my scalp doesnt itch between washes which is just a plus what more could you want it’s worth every penny I LOVE IT ❤️

Scalp condtion: Sensitive scalp , Dermatitis / Psoriasis
Hair type: Fine , Straight , Thinning
Experience: Lathers well & cleanses effectively, Scalp feels light; hair is voluminous, Scalp is less irritated/itchy, Hair feels smooth & hydrated
Great shampoo

I enjoy my powder shampoos and find they leave my hair and scalp in great condition. A great idea for both travel and at home

Skin type: Dry, Sensitive
Experience: Lathers well & cleanses effectively, Scalp feels light; hair is voluminous, Scalp is less irritated/itchy, Hair feels smooth & hydrated, Scalp feels fresh & less oily
Shampoo

Love it it cleans great

Scalp condtion: Normal scalp
Hair type: Limp , Thinning , Colored / Bleach
Experience: Lathers well & cleanses effectively, Aromatherapy enhances shower experience, Scalp feels light; hair is voluminous, Scalp is less irritated/itchy, Scalp feels fresh & less oily, Hair feels smooth & hydrated, Reduced hair loss/hair fall
Finally!

I have been paranoid and have cried over my thinning hair for years. I have desperately tried EVERYTHING. I even bought a spray for almost £100 that promised a miracle. Then I stumbled across this and thought, well it probably won't work but I'll try it anyway.

OMG!

Used for 2 weeks twice a week and I cannot believe it. I could see my scalp before and now its actually thicker. Not only at the front but my whole head of hair feels thicker. IS thicker. Literally from first use I could feel the difference and now at the beginning of week 3, I finally have hope.

Buy this immediately if you're at your wits end. It works!

Please never discontinue this product.

Scalp condtion: Oily scalp , Severe Dandruff
Hair type: Frizzy
Skin type: Dry
Experience: Reduced dandruff flakes

good product

Scalp condtion: Normal scalp
Hair type: Straight
Experience: Lathers well & cleanses effectively, Hair feels smooth & hydrated
Amazing!!!!

It’s so good this shampoo!!! I’m in love with it! My hair feels sooooo smooth!! I have a lot of hair and very coarse, and after this shampoo iit feels so light too. I don’t even need conditioner!

Skin type: Normal
Experience: Aromatherapy enhances shower experience, Scalp feels fresh & less oily
Powder Shampoo review

my hair feels fresh, clean, light and healthy (less hairfall)

Scalp condtion: Sensitive scalp
Hair type: Thinning
Experience: Lathers well & cleanses effectively
It works!

I have been using the thickening one (yellow) and it obviously reduces my hair loss. It also makes my hair look having more volume after shampooing. I started to try the strengthening (orange) and hydrating (pink) one. They both work well. Now I’m using the yellow one 3-4 days a week. The rest days I use the pink or orange ones for a change. The combination works awesome for me. The only improvement I could think about is the bottle design. It might not be completely leak proof and the inner metal cover with holes sometimes may be opened together with the outer cap when you intend to use the powder.

Scalp condtion: Sensitive scalp
Hair type: Fine
Experience: Lathers well & cleanses effectively, Aromatherapy enhances shower experience, Scalp is less irritated/itchy, Reduced hair loss/hair fall
Really great for my sensitive scalp!

Before, shampoos leave my scalp itchy and irritated to the extent that there are breaks and bumps on my scalp. With the Powder Shampoo, I got none of those. I'm really thankful I found one that works for me.

Scalp condtion: Normal scalp , Oily scalp
Hair type: Fine , Thinning
Experience: Lathers well & cleanses effectively, Scalp feels light; hair is voluminous, Hair feels smooth & hydrated, Reduced hair loss/hair fall
Great so far!

Just finished my purchase of the small bottle (love that you have a small size, I've tried so many shampoos that haven't suited my hair that result in waste)
Hair already feels smooth and light and I've seen much less hair fall. I can also go longer without needing to wash my hair!

Scalp condtion: Normal scalp , Oily scalp
Hair type: Fine , Limp , Thinning , Colored / Bleach
Experience: Lathers well & cleanses effectively, Scalp feels light; hair is voluminous, Reduced hair loss/hair fall

love it !

M
Shampoo Discovery Set (4 x 20g / 0.7oz)
Melissa Lovell (Indianapolis, US)
Scalp condtion: Dry scalp , Sensitive scalp
Hair type: Dry , Frizzy , Wavy
Experience: Lathers well & cleanses effectively, Scalp feels light; hair is voluminous, Scalp is less irritated/itchy, Hair feels smooth & hydrated
Scalp condtion: Sensitive scalp , Dry scalp
Hair type: Dry , Frizzy , Wavy
Skin type: Dry, Sensitive
Experience: Lathers well & cleanses effectively, Scalp feels light; hair is voluminous, Scalp is less irritated/itchy, Hair feels smooth & hydrated
Love it

I love the powder shampoo. It leaves my hair so soft and my scalp feeling clean and refreshed. I have a very sensitive, dry, itchy scalp and this did not cause any irritation. Quite the opposite. It is very easy to use. I highly recommend and will keep purchasing.

Scalp condtion: Dry scalp
Hair type: Fine
Experience: Lathers well & cleanses effectively, Scalp feels light; hair is voluminous, Scalp is less irritated/itchy
Powder shampoo

I bought it out of curiosity. Tried & tested it & my hair loved it 100%