Privacy Policy

This website or mobile application (“Site”) is operated by The Powder Shampoo. This Privacy Policy (“Policy”) applies to information supplied by you on this Site.

 

The Powder Shampoo aims to be transparent about the data we collect about you, how it is used and whom it is shared with.

 

We collect your data:

A. to improve your experience

B. under a secure environment

C. but you may decide what and how you hear from us

D. only when necessary

 

Protecting Your Privacy

 

Protecting the privacy and security of our customers and site visitors is of utmost importance to The Powder Shampoo. We appreciate and understand how important privacy is to you. If you have any questions about how we protect your privacy, contact us at wecare@thepowdershampoo.com

 

This Privacy Policy, including our Cookies Policy, applies to your use of our services and complies with the requirements of the EU General Data Protection Regulation (GDPR) and relevant data protection laws of Singapore. This Privacy Policy is governed by and shall be construed in accordance with Singapore law, without giving effect to any principles of conflicts of law. By accessing the Site and providing information requested, you submit to the exclusive jurisdiction of the Singapore courts.

 

For all our services, the company responsible for your privacy is The Powder Shampoo.

 

The Powder Shampoo respects the privacy of children. The Powder Shampoo will never knowingly request or use personal information from minors. If we become aware that we have collected personal data from a user of the site who is under the age of 18, we will remove that minor's personal data from our files. Through the access and use of the Site, you have represented and warranted that you are 18 years of age or over. If you are under 18, please do not submit any personal information to us, and rely on a parent or guardian to assist you.

 

1. HOW WE USE YOUR INFORMATION

 

How we use your information depends on the type of information, which services you use and the choices you make in your settings

 

1.1   Your name and contact details. To deliver your purchases and send you service messages (without it, we cannot perform our contract with you). These details are also important for fraud prevention and detection, to show you adverts on our latest products and deals, and find out what you like. With your permission, we may use these details to send you information about our new products and services.

 

1.2   Your date of birth information. To detect and prevent fraud against either you or The Powder Shampoo.

 

1.3   Your gender information. To direct you more efficiently to the products you want.

 

1.4   Your payment information. To take payment and give refunds (without it, we cannot perform our contract with you). We also use these details for fraud prevention and detection.

 

1.5   Your contact history with us. To provide customer service and support (without it, we cannot perform our contract with you). Such details are also used to train our staff so that we can provide you with the best possible customer service.

 

1.6   Purchase history and saved items. To analyse and predict your interests so as to customise your online experience including to show you things that interest you, provide customer service and support, and handle returns (without it, we cannot perform our services). These details also help us to find out what you, and other customers like.

 

1.7   Information about your phone or laptop, and how you use our Site. To improve our Site and set default options for you (such as currency). This allows us to provide you with the best possible shopping experience. These details also enable us to protect our Site and to detect and prevent fraud against you or The Powder Shampoo.

 

1.8   Information from social media accounts you link to us. To enable you to log into our Site with ease and without creating a specific account. Such details allow us to provide product recommendations as well.

 

1.9   Your responses to surveys, competitions and promotions. To help us run surveys, competitions or promotions which help us better understand your interests.

 

1.10   Other. Our services are dynamic and we may introduce new features which may require the collection of new information. If we collect materially different personal data or materially change how we use your data, we will notify you and may also modify this Privacy Policy.

 

Providing your personal information to us is not mandatory. However, if you choose not to share this information with us you may not be able to make purchases from this site and you are unlikely to receive our optimal overall customer experience.

 

We also anonymise and aggregate personal information (so that it does not identify you) and use it for purposes including testing our IT systems, research, data analysis, improving our site and app, and developing new products and services. We may also share this information with third parties.

 

2. SHARING YOUR INFORMATION

 

2.1   We do not sell any of your personal data to any third party.

 

2.2   However, as a key part of providing our services to you, we do share your data with the following categories of companies:

  • Companies involved in getting your purchases to you, such as payment service providers, warehouses, order packers, and delivery companies
  • Professional service providers, such as marketing agencies, advertising partners and website hosts, who help us run our business
  • Law enforcement and fraud prevention agencies or anybody required by law
  • Companies approved by you, such as social media sites (if you choose to link your account to us)

 

2.3   We may provide third parties with aggregated but anonymised information and analytics (that does not identify you) about our customers.

 

2.4   In the event that The Powder Shampoo or its assets are sold, acquired or merged with a third party, resulting in your personal data being transferred to such third party, your personal data will at all times continue to be subject to a privacy policy that complies with the requirements of the GDPR and any relevant data protection laws of Singapore.

 

2.5   Security

 

2.5.1   We implement security safeguards designed to protect your personal information, such as HTTPS. However, we cannot warrant the security of any information that you send us. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

 

2.5.2   It is your responsibility to maintain the secrecy of your user ID and login password.

 

 

3. MARKETING MESSAGES

 

3.1   If you grant us permission, we will send you marketing messages by email and/or SMS to keep you updated with what we’re up to and to help you view and find our products.

 

3.2   How to stop marketing messages from The Powder Shampoo

 

     You can stop receiving marketing messages from us at any time.

 

     You can do this:

  • Through your account settings
  • By clicking on the ‘unsubscribe’ link in any email
  • By emailing wecare@thepowdershampoo.com

 

3.3   Once you do this, we will ensure that you do not receive further marketing messages. Please note that it may take a few days for all our systems to be updated, so you may still receive from us while we process your request.

 

3.4   Do note that stopping marketing messages will not stop service communications (for example: order updates).

 

4. SEEING ADVERTS FOR THEPOWDERSHAMPOO.COM ONLINE

 

4.1   We engage in online advertising to update you on what we are up to and to help you view and find our products.

 

4.2   We aim to show you The Powder Shampoo banners and ads that are relevant to you through using a variety of digital marketing networks and ad exchanges. We use a range of advertising technologies like pixels, cookies and ad tags service.

 

4.3   Depending on how you use the site (for example, your search history, content you read on the sites), we will tailor banners and ads of interest to you.

 

5. USE OF DATA PROCESSORS

 

5.1   We protect your personal data through the use of data protection agreements with our data processors and related companies. These data protection agreements are in compliance with the GDPR and relevant data protection laws of Singapore.

 

6. KEEPING YOUR INFORMATION

 

6.1   We will keep your information for as long as you have your account, or as long as is necessary to provide our services to you, for as long as is necessary to provide support-related reporting and trend analysis only.

 

6.2   If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also keep hold of some of your information as required, even after you have closed your account or it is no longer needed to provide the services to you.

 

7. YOUR RIGHTS

  • The right to be informed about how your personal information is being used
  • The right to access the personal information we hold about you
  • The right to request the correction of inaccurate personal information we hold about you 
  • The right to request deletion of your data, or to stop processing it or collecting it, in some circumstances
  • The right to stop direct marketing messages and to withdraw consent for other consent-based processing at any time
  • The right to request that we transfer or port elements of your data either to you or another service provider
  • The right to complain to your data protection regulator - in Singapore, the Personal Data Protection Commission

If you want to exercise your rights, have a complaint, or just have questions, please contact us at online@fusionc.com.

 

8. CHANGES TO HOW WE PROTECT YOUR PRIVACY

 

8.1   We may amend this Privacy Policy from time to time to reflect how we are processing your data.

 

8.2   If we make significant changes, we will make that clear on the The Powder Shampoo website or other The Powder Shampoo services, or by some other means of contact such as email, so that you are able to review the changes before you continue to use our Site. If you object to any changes, you may close your account.

 

8.3   You acknowledge that your continued use of our services after we publish or send a notice about our changes to this Privacy Policy means that the collection, use and sharing of your personal data is subject to the updated Privacy Policy.

 

9. COOKIES

 

9.1   We use cookies and similar technologies (e.g. pixels, cookies, ad tags) to recognise you across different device(s). You can control cookies through your browser settings and other tools.

 

10. Language

 

10.1   Should there be any inconsistency between the English language version of this Privacy Policy and any translation hereof, the English language version shall prevail.

 

 

11. HOW TO CONTACT US

 

11.1   If you:

  • Have any questions or feedback about this notice
  • Would like us to stop using your information
  • Want to exercise any of your rights as set out above, or have a complaint

11.2   Please do not hesitate to contact us at wecare@thepowdershampoo.com and will gladly answer any questions you may have

Based on 950 reviews
85%
(812)
12%
(116)
2%
(19)
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Scalp condtion: Normal scalp
Hair type: Limp , Thinning , Colored / Bleach
Experience: Lathers well & cleanses effectively, Aromatherapy enhances shower experience, Scalp feels light; hair is voluminous, Scalp is less irritated/itchy, Scalp feels fresh & less oily, Hair feels smooth & hydrated, Reduced hair loss/hair fall
Finally!

I have been paranoid and have cried over my thinning hair for years. I have desperately tried EVERYTHING. I even bought a spray for almost £100 that promised a miracle. Then I stumbled across this and thought, well it probably won't work but I'll try it anyway.

OMG!

Used for 2 weeks twice a week and I cannot believe it. I could see my scalp before and now its actually thicker. Not only at the front but my whole head of hair feels thicker. IS thicker. Literally from first use I could feel the difference and now at the beginning of week 3, I finally have hope.

Buy this immediately if you're at your wits end. It works!

Please never discontinue this product.

Scalp condtion: Oily scalp , Severe Dandruff
Hair type: Frizzy
Skin type: Dry
Experience: Reduced dandruff flakes

good product

Scalp condtion: Normal scalp
Hair type: Straight
Experience: Lathers well & cleanses effectively, Hair feels smooth & hydrated
Amazing!!!!

It’s so good this shampoo!!! I’m in love with it! My hair feels sooooo smooth!! I have a lot of hair and very coarse, and after this shampoo iit feels so light too. I don’t even need conditioner!

Skin type: Normal
Experience: Aromatherapy enhances shower experience, Scalp feels fresh & less oily
Powder Shampoo review

my hair feels fresh, clean, light and healthy (less hairfall)

Scalp condtion: Sensitive scalp
Hair type: Thinning
Experience: Lathers well & cleanses effectively
It works!

I have been using the thickening one (yellow) and it obviously reduces my hair loss. It also makes my hair look having more volume after shampooing. I started to try the strengthening (orange) and hydrating (pink) one. They both work well. Now I’m using the yellow one 3-4 days a week. The rest days I use the pink or orange ones for a change. The combination works awesome for me. The only improvement I could think about is the bottle design. It might not be completely leak proof and the inner metal cover with holes sometimes may be opened together with the outer cap when you intend to use the powder.

Scalp condtion: Sensitive scalp
Hair type: Fine
Experience: Lathers well & cleanses effectively, Aromatherapy enhances shower experience, Scalp is less irritated/itchy, Reduced hair loss/hair fall
Really great for my sensitive scalp!

Before, shampoos leave my scalp itchy and irritated to the extent that there are breaks and bumps on my scalp. With the Powder Shampoo, I got none of those. I'm really thankful I found one that works for me.

Scalp condtion: Normal scalp , Oily scalp
Hair type: Fine , Thinning
Experience: Lathers well & cleanses effectively, Scalp feels light; hair is voluminous, Hair feels smooth & hydrated, Reduced hair loss/hair fall
Great so far!

Just finished my purchase of the small bottle (love that you have a small size, I've tried so many shampoos that haven't suited my hair that result in waste)
Hair already feels smooth and light and I've seen much less hair fall. I can also go longer without needing to wash my hair!

Scalp condtion: Normal scalp , Oily scalp
Hair type: Fine , Limp , Thinning , Colored / Bleach
Experience: Lathers well & cleanses effectively, Scalp feels light; hair is voluminous, Reduced hair loss/hair fall

love it !

M
Shampoo Discovery Set (4 x 20g / 0.7oz)
Melissa Lovell (Indianapolis, US)
Scalp condtion: Dry scalp , Sensitive scalp
Hair type: Dry , Frizzy , Wavy
Experience: Lathers well & cleanses effectively, Scalp feels light; hair is voluminous, Scalp is less irritated/itchy, Hair feels smooth & hydrated
Scalp condtion: Sensitive scalp , Dry scalp
Hair type: Dry , Frizzy , Wavy
Skin type: Dry, Sensitive
Experience: Lathers well & cleanses effectively, Scalp feels light; hair is voluminous, Scalp is less irritated/itchy, Hair feels smooth & hydrated
Love it

I love the powder shampoo. It leaves my hair so soft and my scalp feeling clean and refreshed. I have a very sensitive, dry, itchy scalp and this did not cause any irritation. Quite the opposite. It is very easy to use. I highly recommend and will keep purchasing.

Scalp condtion: Dry scalp
Hair type: Fine
Experience: Lathers well & cleanses effectively, Scalp feels light; hair is voluminous, Scalp is less irritated/itchy
Powder shampoo

I bought it out of curiosity. Tried & tested it & my hair loved it 100%

Camellia & Geranium Shampoo

Always looking for great travel options so bought the travel sized shampoo to try! Works really well, great lather without needing to use too much. Would love a conditioner option too though!

Skin type: Dry
Experience: Lathers well & cleanses effectively, Scalp feels fresh & less oily, Hair feels smooth & hydrated
Better than my old liquid products by a landslide

I've been trying to go as plastic-free as possible lately, so decided to give the shampoo and body wash small sizes a try. I was willing to sacrifice a little bit of quality for a more earth-friendly product, but I was super surprised to find these outperform what I was previously using by a lot!

My hair can go longer between washes. The body wash works so good, especially for shaving, and they're not fiddly to use at all. I've tried shower concentrates before that you have to mix with water and they were kind of a pain in the butt, so I thought this might be similar, but no! If things are already wet, just rub it in, no extra time spent at all! Overall I'm super impressed. Buying full sizes of things now!

Scalp condtion: Normal scalp
Hair type: Dry , Colored / Bleach
Experience: Lathers well & cleanses effectively, Reduced hair loss/hair fall
IT WORKS!

With just one use I already felt it is effective for my hair fall!

Skin type: Dry
Experience: Lathers well & cleanses effectively, Aromatherapy enhances shower experience, Hair feels smooth & hydrated
Love It!

My daughter (7) had a rash on her neck last week. So I try the Relaxing body wash on my daughter, and amazingly, the rash gone in two days... My daughters neck came back smooth in two days! ♥️♥️ And I can't stand the smell, it's sooo good! Lavender's the best!

Scalp condtion: Oily scalp
Hair type: Fine
Experience: Lathers well & cleanses effectively, Aromatherapy enhances shower experience, Scalp feels light; hair is voluminous, Scalp feels fresh & less oily
Power to the powder shower experience!

Amazing products that are eco-friendly, feel and smell great, super lightweight for travel and last a long time! Refilling revolution at its best!

This product smells great.

I would like the powder to be a bit finer. It is great on my skin and rinses easily.

Scalp condtion: Occasional Dandruff
Hair type: Dry
Experience: Scalp feels light; hair is voluminous
Powder shampoo

I still need more time, am using it for less than a month, for me to really say that it really works for hair fall and thinning hair as well as dandruff

Skin type: Dry
Experience: Lathers well & cleanses effectively, Scalp feels light; hair is voluminous, Scalp is less irritated/itchy
Love this

Actually does what is advertised

Scalp condtion: Dry scalp , Sensitive scalp
Hair type: Colored / Bleach, Thinning
Experience: Scalp feels fresh & less oily, Scalp is less irritated/itchy, Scalp feels light; hair is voluminous
First time to buy

I love it! Less hairfall now and it smells soo good!

Scalp condtion: Occasional Dandruff , Dry scalp , Sensitive scalp
Hair type: Thinning , Colored / Bleach
Experience: Lathers well & cleanses effectively, Aromatherapy enhances shower experience, Reduced hair loss/hair fall
Journey to Powder shampoo

Overall i am liking the poweder shampoo mainly because its vegan and chemical free, I’ve noticed that my hairfall started to improve. Still checking in terms of the hair smoothness as I skip using conditioner also. Into 3 weeks already but hair still a little rough after wash. But overall product is good! I purchased my 3rd bottle already 😄

Scalp condtion: Normal scalp , Oily scalp
Hair type: Fine
Experience: Lathers well & cleanses effectively, Scalp feels light; hair is voluminous, Hair feels smooth & hydrated, Reduced hair loss/hair fall
Amazing product

I'm so satisfied with this product, been using it for quite sometime, and it is serves exceptionally well as advertise.

Skin type: Normal
Experience: Lathers well & cleanses effectively
Feeling Clean and Fresh

This is suitable for people who are looking for a shampoo that contain vegan ingredients. This product works as well as regular liquid soap/shampoo. Highly recommend!!!!!

Scalp condtion: Oily scalp , Sensitive scalp , Dermatitis / Psoriasis
Hair type: Fine , Thinning
Experience: Lathers well & cleanses effectively, Scalp is less irritated/itchy, Scalp feels fresh & less oily
Love it

I thought very hard before buying this shampoo, I’ve tried every shampoo for thinning hair and thought I’d give this a go.
It’s too early to tell if this will help with my thinning hair but I like the powder formula, it’s easy to use and a little goes a long way. There isn’t much of a scent, which I like, and the excema on my scalp feels much less itchy using this product.

Skin type: Normal
Experience: Lathers well & cleanses effectively, Aromatherapy enhances shower experience
Lavender & Chamomile Body Wash

I love this body wash. It smells sooo good. I'm definately buying the refill.

Scalp condtion: Oily scalp , Sensitive scalp
Hair type: Fine , Colored / Bleach
Experience: Lathers well & cleanses effectively, Scalp feels light; hair is voluminous, Scalp feels fresh & less oily, Reduced hair loss/hair fall
Shampoo for thinning and ageing hair

This stuff is absolutely amazing! I Was a bit sceptical when I came across it to be honest. Decided to give it a go.
My hair has so much more volume. It's Incredible the difference! My limp flat hair prone to oily roots has been transformed. It still looks good next day which never happens! I'm so impressed! I've tried so many shampoos. Including the fancy expensive ones! Love it! Great for travel too.